Kenya

REMOTASKS WEBSITE SHUTDOWN IN KENYA: IMPACT ON GIG ECONOMY WORKERS.

Remotasks, a popular online gig economy platform, recently made headlines in Kenya as it announced its intention to cease operations in the country. The sudden shutdown has left many gig workers in Kenya without their primary source of income and has raised concerns about the future of the gig economy in the region.

Background of Remotasks:
Remotasks is a renowned online platform that connects workers with various tasks such as data labeling, image annotation, and content moderation. The platform has gained popularity globally for its flexible working arrangements and opportunities for individuals to earn money from the comfort of their homes.

The Announcement:
In a surprising move, Remotasks sent out an email to its Kenyan workers, notifying them of the platform’s decision to cease operations in Kenya. The email cited unspecified reasons for the shutdown but assured workers that they would receive their outstanding payments.

Impact on Kenyan Gig Workers:
The shutdown of Remotasks has had a significant impact on gig workers in Kenya. Many individuals relied on the platform as their primary source of income and are now left scrambling to find alternative sources of work. The sudden loss of income has caused financial strain and uncertainty for these workers and their families.

Concerns About the Gig Economy:
The shutdown of Remotasks has also raised concerns about the stability of the gig economy in Kenya. With one of the leading platforms exiting the market, there are fears that other platforms may follow suit or that new regulations could hinder the growth of the gig economy in the country.

Response from Workers:
In response to the shutdown, many affected workers have expressed their disappointment and frustration on social media platforms. Some have called for better communication from Remotasks regarding the reasons for the shutdown, while others are advocating for greater support for gig workers in Kenya.

Government Response:
The Kenyan government has yet to issue an official statement regarding the shutdown of Remotasks. However, there are calls for policymakers to address the challenges facing gig workers and to create an enabling environment for the growth of the gig economy in Kenya.

Seeking Alternatives:
In the wake of the shutdown, many Kenyan gig workers are actively seeking alternative sources of income. Some are exploring other online platforms, while others are considering traditional employment options. However, the transition may not be easy for everyone, as the gig economy provided unique opportunities for flexible work arrangements.

Future Outlook:
The future of the gig economy in Kenya remains uncertain in the aftermath of Remotasks’ shutdown. While there are concerns about the viability of online gig platforms in the country, there is also optimism about the resilience of Kenyan workers and their ability to adapt to changing circumstances.

Impact on Local Economy:
The shutdown of Remotasks not only affects individual gig workers but also has broader implications for the local economy in Kenya. Many gig workers rely on platforms like Remotasks to supplement their income and support themselves and their families.

With the sudden loss of income, these workers may be forced to cut back on spending, leading to a decrease in consumer demand. This reduction in demand could have ripple effects across various sectors of the economy, including retail, hospitality, and services.

Moreover, the gig economy has been seen as a driver of economic growth and innovation in Kenya. The flexibility and accessibility offered by online gig platforms have allowed individuals from diverse backgrounds to participate in the workforce and contribute to economic development. The shutdown of Remotasks raises questions about the sustainability of this model and the potential impact on Kenya’s overall economic growth trajectory.

Challenges for Gig Workers:
The shutdown of Remotasks presents significant challenges for gig workers in Kenya. Many individuals relied on the platform for a steady source of income, and the sudden loss of this income stream has left them financially vulnerable. Without alternative sources of work, these workers may struggle to make ends meet and meet their basic needs such as food, housing, and healthcare.

Additionally, gig workers face uncertainty about their future employment prospects. While some may be able to transition to other online platforms or find traditional employment, others may struggle to find suitable opportunities that match their skills and experience. This uncertainty can lead to stress, anxiety, and feelings of insecurity among gig workers and their families.

Policy Implications:
The shutdown of Remotasks also highlights the need for policymakers to address the challenges facing gig workers in Kenya. There is a growing recognition of the importance of the gig economy in providing flexible work opportunities and supporting economic growth. However, there are also concerns about the lack of protections and benefits for gig workers, including issues related to fair wages, working conditions, and access to social security.

Policymakers could consider implementing measures to support gig workers during times of economic uncertainty, such as providing financial assistance, offering training and reskilling programs, and establishing regulations to protect workers’ rights. Additionally, there may be opportunities to promote entrepreneurship and innovation within the gig economy by fostering the development of local platforms and initiatives that cater to the needs of Kenyan gig workers.

Community Support:
In the face of the challenges posed by the shutdown of Remotasks, there has been an outpouring of support from the community for affected gig workers. Non-profit organizations, community groups, and individuals have come together to provide assistance in various forms, including financial aid, job training, and emotional support. This sense of solidarity and collaboration underscores the resilience of Kenyan communities and their commitment to supporting one another during difficult times.

Opportunities for Growth:
Despite the challenges posed by the shutdown of Remotasks, there are also opportunities for growth and innovation within the gig economy in Kenya. The disruption caused by the closure of a major platform like Remotasks has sparked conversations about the need for diversification and resilience in the gig economy ecosystem.

One potential avenue for growth is the development of local gig economy platforms tailored to the needs and preferences of Kenyan workers. These platforms could leverage local expertise, cultural knowledge, and language skills to offer unique opportunities for gig workers and clients alike.

By focusing on sectors with high demand, such as e-commerce, digital marketing, and virtual assistance, these platforms could help create new income streams for gig workers while also contributing to the broader economy.

Additionally, there is growing interest in the potential of emerging technologies such as blockchain and artificial intelligence to revolutionize the gig economy in Kenya.

These technologies have the potential to streamline processes, reduce transaction costs, and increase transparency and trust within the gig economy ecosystem. By embracing innovation and harnessing the power of technology, Kenya could position itself as a hub for digital entrepreneurship and innovation in the gig economy space.

Skills Development and Training:
Another critical aspect of supporting the growth of the gig economy in Kenya is investing in skills development and training for gig workers. Many gig workers may lack the necessary skills and qualifications to access higher-paying opportunities or navigate the rapidly evolving digital landscape effectively.

By providing training programs in areas such as digital literacy, communication skills, and entrepreneurship, policymakers, employers, and other stakeholders can empower gig workers to thrive in the gig economy.

Furthermore, there is a need to address the digital divide and ensure equitable access to technology and educational resources for all Kenyan citizens. Initiatives such as community-based training centers, online learning platforms, and public-private partnerships can help bridge the gap and ensure that gig workers have the tools and knowledge they need to succeed in the digital economy.

While the shutdown of Remotasks has presented significant challenges for gig workers in Kenya, it has also sparked discussions about the future of the gig economy in the country.

By embracing innovation, supporting skills development, and fostering collaboration between stakeholders, Kenya has the opportunity to build a more resilient and inclusive gig economy that benefits workers, businesses, and society as a whole.


The shutdown of Remotasks in Kenya has sent shockwaves through the country’s gig economy, leaving many workers in a precarious position. As affected individuals grapple with the loss of income, there is a pressing need for policymakers, employers, and other stakeholders to come together to support gig workers and ensure the continued growth of the gig economy in Kenya.

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